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MTN Customer Care Thread - Phones (99) - Nairaland 5v1t15

ziccoit: 3:50pm On Apr 15, 2015

JideSM:
Sorry for the inconvenience. The SmartPhone 3GB 9pm-6am 1.5GB Day Plan is active on your line.

Pls, Mr JideSM. Is it possible to use my hynet name on my brother's modem? Is it going to connect? My hynet is faulty and I still have huge data on it and my brother's modem is in the house unused. Thanks.

zelexotunla(m): 7:29pm On Apr 15, 2015

Hello Mr JideSM,I have un that I mistakenly recharge on it through VTU. The sim is one of 4sims pack I bought sometime ago,so I couldnt find its pack again when I took it to and those said I must bring its pack which I can't find again. Pls how can I d sim without its pack pls?

Mattin(m): 8:45pm On Apr 15, 2015

Please I want to a personal song as caller tune on my MTN so when people call me, they will hear the song.
How do I go about it?
How much is the cost monthly?
I need step by step on it.
Thanks

donshady(m): 9:29pm On Apr 15, 2015

femi4:
Don't skip this again, its getting to 24hrs

Instead of the 24hours, just insert the Sim in any blackberry smartphone and subscribe.. It will get activated instantly.

yemitosin(f): 7:02am On Apr 16, 2015

Good morming please help me to remove guick facebook and caller tune from my line. Have been trying with no success.this is my number,08035273075

Godwin978(m): 7:41am On Apr 16, 2015

help me pls jidesm why are you not replying me after so many messages I sent to you?

>Please I tried reaching your colleques on 181 I couldent get through them. I tried transfering airtime on my line with a wrong pin. I sent five mesages and was told that my contcact had been blocked. And it afected me alot because I cant make transasaction on it. I want it to be fix immediatly > >This is the number 08104631102

waiting your reply

Goddys(m): 8:59pm On Apr 16, 2015

israelbenzion: 10:14pm On Apr 16, 2015

Dear Sir,
I have been complaining to MTN customer care for years now about forced subscription for caller tunez. I have never deliberately activated caller tunes on my line cos I hate that idea. The last time I called, a CC rep told me that it could be at the point when I recharge and unwittingly press "OK" when my recharge was successful because the suggestion caller tunes is sometimes embedded there.
This has been the reality for years. I don complain tire.
can you permanently remove my number from the caller tunes database for all eternity?

Glowstone(m): 6:23am On Apr 17, 2015

mtn customer care guy can you help your guys with cheat abeg.

say mtn No be you get am and you won't lose anything, thanks in advance ¬¬¬¬¬¬¬¬¬¬¬

Vahyela(m): 3:37pm On Apr 17, 2015

Glowstone:
mtn customer care guy can you help your guys with cheat abeg.
say mtn No be you get am and you won't lose anything, thanks in advance ¬¬¬¬¬¬¬¬¬¬¬

Real 9ja I de fear uuuuuuuuuuuuuuuuuuu

Emmydrizzy(m): 4:12pm On Apr 17, 2015

I bought a new s6 with the expectectation of getting the 2015mb from Mtn and when I tried they started telling me nonsense! Ur not eligible stuff...Y!!!

hobat4cash(m): 10:06pm On Apr 17, 2015

I cant load my line with credit because its telling me invalid even when i use the same card to load another MTN line. Pls help.

Jeffy1206(m): 6:36am On Apr 18, 2015

Please I need to change my pin for share and sell. undecided

GoodBoi1(m): 4:49pm On Apr 21, 2015

Pls how do I stop these data usage text received from "MTN N" in the form "your last session was 10kb.....". It's flooding my inbox. Pls help

JideSM: 11:50am On Apr 25, 2015

ziccoit:

Pls, Mr JideSM. Is it possible to use my hynet name on my brother's modem? Is it going to connect? My hynet is faulty and I still have huge data on it and my brother's modem is in the house unused. Thanks.

Y'ello, hynet will not compatible on your modem, however you can share his hynet data with him.

JideSM: 11:53am On Apr 25, 2015

zelexotunla:
Hello Mr JideSM,I have un that I mistakenly recharge on it through VTU. The sim is one of 4sims pack I bought sometime ago,so I couldnt find its pack again when I took it to and those said I must bring its pack which I can't find again. Pls how can I d sim without its pack pls?

Y'ello, sorry about this. To a sim, kindly visit any MTN office near you with a valid means of identification.

JideSM: 11:56am On Apr 25, 2015

Mattin:
Please I want to a personal song as caller tune on my MTN so when people call me, they will hear the song.
How do I go about it?
How much is the cost monthly?
I need step by step on it.
Thanks

Y'ello, kindly dial 4100 and follow the voice prompt. Please note that you will be billed N15 per minute when you dial 4100.

JideSM: 12:00pm On Apr 25, 2015

yemitosin:
Good morming please help me to remove guick facebook and caller tune from my line. Have been trying with no success.this is my number,08035273075

Y'ello, kindly dial *510*22# to opt out of quick facebook and send CANCEL to 4100 to deactivate the caller tune.

JideSM: 12:06pm On Apr 25, 2015

Godwin978:
help me pls jidesm why are you not replying me after so many messages I sent to you?

>Please I tried reaching your colleques on 181 I couldent get through them. I tried transfering airtime on my line with a wrong pin. I sent five mesages and was told that my contcact had been blocked. And it afected me alot because I cant make transasaction on it. I want it to be fix immediatly > >This is the number 08104631102

waiting your reply

Y'ello, sorry about the delay. You will be ed shortly.

yemitosin(f): 12:43pm On Apr 25, 2015

[quote author=JideSM post=33091556]

Have done that but it was still working .please can you help from your side. thanks

Mironak(m): 4:14pm On Apr 25, 2015

Pls how do I stop these data usage text
received from "MTN N" in the form "your
last session was 10kb.....". It's flooding my
inbox. Pls help

adesipe(m): 4:34pm On Apr 25, 2015

good evening evening. i am into sme data share. i do sell data. how many times can i share the 20gb plan?

ilwar2(m): 12:35pm On Apr 26, 2015

pls customer care i want to unsubscrive frm mtn mns service, this is my number '08061545147' tanx

tmamuda(m): 1:04pm On Apr 27, 2015

Want to activite End of call notification. I have send EOCN ON to 131, they said activited but still is not working for the past two weeks. Trying it but it is workng. Do something about it. +2347064640383

MissIndependent(f): 4:51pm On Apr 27, 2015

I can't browse or do anything with my bis pls help. My network is showing small edge pls help its urgent...

Tinu02(f): 6:58pm On Apr 27, 2015

MissIndependent:
I can't browse or do anything with my bis pls help. My network is showing small edge pls help its urgent...

same here too.

MissIndependent(f): 8:19pm On Apr 27, 2015

Tinu02:

same here too.

Its working now it was a general problem. Put off and on your network.

usman638(m): 11:09pm On Apr 27, 2015

Whats wrng wit mtn,i reacharged 200 yesterday nyt onli 4 me 2 wake up dis mawnin and c dat 100 was deducted. una beta return my money os else..

dagentility(f): 11:46pm On Apr 27, 2015

Pls pls,can anyone in the room help me,how do i block a particular number from callin my line. Pls i need help urgently

Tolubory(m): 11:59pm On Apr 27, 2015

Tinu02:

same here too.

Presently MTN network is so
bad right now and i don't know why?

Soso990240(m): 12:05am On Apr 28, 2015

dagentility:
Pls pls,can anyone in the room help me,how do i block a particular number from callin my line. Pls i need help urgently

spanzed(m): 12:32am On Apr 28, 2015

dagentility:
Pls pls,can anyone in the room help me,how do i block a particular number from callin my line. Pls i need help urgently

m quite sure its a guys Number....u don't need that just tell him to stop bothering you

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