NewStats: 3,261,386 , 8,173,868 topics. Date: Thursday, 29 May 2025 at 06:14 AM gp3r

Please gurus help. How do I transcrbe fifty and one hundred, fifty and fifty, twenty five and thirty and one hundred and three hunred

COdeGenesis:
Please gurus help. How do I transcrbe fifty and one hundred, fifty and fifty, twenty five and thirty and one hundred and three hunred

What is the speaker talking about? Is it a phone number or what?

Estringx:

What is the speaker talking about? Is it a phone number or what?

It's money.and please how do I write Miss, is it Ms or Miss

COdeGenesis:

It's money.and please how do I write Miss, is it Ms or Miss

Miss

COdeGenesis:
Please gurus help. How do I transcrbe fifty and one hundred, fifty and fifty, twenty five and thirty and one hundred and three hunred

$50,100, $5050, $2530, $100,300

samsard:
Since you guys won't listen, you can use CBN MasterCard if you like.

Fam! Your sacasm isn’t warranted.

donasere:



Fam! Your sacasm isn’t warranted.

No mind him. He is just trying to make a point clear. *Africard should be strictly used*

If a customer or rep calls out an email address by spelling the alphabets, and maybe numbers in some cases. Should I still write the email address in full after I've written it the way it was spelled out?

.

Mekanus:
If a customer or rep calls out an email address by spelling the alphabets, and maybe numbers in some cases. Should I still write the email address in full after I've written it the way it was spelled out?

Just type out the email. Forget about any spelled out way. You don't need to repeat it. A single line will do.

Estringx:

Just type out the email. For get about any spelled out way. You don't need to repeat it. A single line will do.

I asked this because I did just as you said now, but I was penalized for doing that. The rating note said "Transcribe spelled out words as mentioned by the speaker." And there was another time I just transcribed it as it was spelled out, but they still said "email address format not followed." Maybe I will just transcribe the spelled out words and still bring them together to follow the email format next time. Me I no understand again ooo

Estringx:

No mind him. He is just trying to make a point clear. *Africard should be strictly used*

Thanks a lot. I appreciate this.

Mekanus:
I asked this because I did just as you said now, but I was penalized for doing that. The rating note said "Transcribe spelled out words as mentioned by the speaker." And there was another time I just transcribed it as it was spelled out, but they still said "email address format not followed." Maybe I will just transcribe the spelled out words and still bring them together to follow the email format next time. Me I no understand again ooo

As long as it's an email address, I ignore all the spelling and amd just write the email in the correct format, has worked for me so far.

adolf444:
Good Evening honorable . Please I need help with linking my card on Paypal. I tried linking the card but was told to my card provider.

Having the same problem. Please how did you resolve yours?

houzing:


Having the same problem. Please how did you resolve yours?

Seems like the prepaid card service is down. I tried withdrawing money on the ATM. It wouldn't let me. Tried accessing my card via the app it's saying "feature currently unavailable"

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houzing:


Having the same problem. Please how did you resolve yours?

Well, there's probably another prepaid card that works for withdrawal, but I am yet to personally confirm it.

samsard:
Well, there's probably another prepaid card that works for withdrawal, but I am yet to personally confirm it.

What's ths name of the card boss? I want to try it.

Mekanus:
I asked this because I did just as you said now, but I was penalized for doing that. The rating note said "Transcribe spelled out words as mentioned by the speaker." And there was another time I just transcribed it as it was spelled out, but they still said "email address format not followed." Maybe I will just transcribe the spelled out words and still bring them together to follow the email format next time. Me I no understand again ooo

Format
Rep: [email protected].(omit spelled out emails)
Cus: Yeah.
Rep: What's your first name again?
Cus: Bert, B-E-R-T (don't omit spelled out words)

Estringx:

Format
Rep: [email protected].(omit spelled out emails)
Cus: Yeah.
Rep: What's your first name again?
Cus: Bert, B-E-R-T (don't omit spelled out words)

That is what I did exactly, but they still said I should transcribe spelled out words as mentioned by the speaker.

Estringx:

What's ths name of the card boss? I want to try it.

Zenith Bank's prepaid cards.

Estringx:

Format
Rep: [email protected].(omit spelled out emails)
Cus: Yeah.
Rep: What's your first name again?
Cus: Bert, B-E-R-T (don't omit spelled out words)

I've never been penalized for spelling out emails, though.

samsard:
I've never been penalized for spelling out emails, though.

Oh... This is the format I use and they've never penalized me before.

samsard:
Zenith Bank's prepaid cards.

Oh... Okay. Please boss, can I get your whatsapp number?

I have this feeling, Qa -world rating is at the mercy of raters. I can say this anywhere. Lately, I accumulated consecutive 3s and few 5s. I discovered that even those audio scripts rated 3, were more professional than those rated 5. I can belt this with anything. If you have a different view let me know, thanks.

Estringx:

Oh... This is the format I use and they've never penalized me before.

You do have to bear in mind that there are different people rating this thing, so it's really inconsistent sometimes, and I've noticed that myself. Some of their SCCs are really strict, going into very tiny details, detailsI know I've gotten away with on other transcripts, even gotten a 5!
So just do your own part in making sure you submit your best work, there's not much you can do about these things, it pisses me off sometimes, but it is what it is.

Richardlove:
I have this feeling, Qa -world rating is at the mercy of raters. I can say this anywhere. Lately, I accumulated consecutive 3s and few 5s. I discovered that even those audio scripts rated 3, were more professional than those rated 5. I can belt this with anything. If you have a different view let me know, thanks.

There's a rating guideline, some so called minor errors get a major markdown. If the audio is challenging, they also are a bit more lenient as long as you put in a decent effort.
And yes, there's a bit related f subjectivity in every human judgement. Do refer to the rating guide and dispute any rating you're not comfortable with, you might end up with a worse rating at the end, if I may warn.
Been there, done that.

SpongeBobSP:

You do have to bear in mind that there are different people rating this thing, so it's really inconsistent sometimes, and I've noticed that myself. Some of their SCCs are really strict, going into very tiny details, details I know I've gotten away with on other transcripts, even gotten a 5!
So just do your own part in making sure you submit your best work, there's not much you can do about these things, it pisses me off sometimes, but it is what it is.

Exactly bro. The one that pained me most was when the same mistake I was penalized for was still in the ing transcript, and the person still got a 5 rating.

I observed this couple of days ago. QA world have become overly strict with ratings especially for calls $2, $3 up

houzing:


Having the same problem. Please how did you resolve yours?

Yeah, simply followed Pattymike's suggestion of visiting the ATM to activate my card. Which I did and got the result.
While one funny dude is forming Encyclopedia.